Privacy Policy

We have developed this policy for you to understand how we collect, use, communicate, disclose, and make use of personal information.

Information Collected

We collect names, email addresses, company names, and mailing addresses to assess interest in our services. When registering for our services, you may be required to provide information such as your name, email address, and/or phone number. Additionally, you may be asked follow-up questions, such as how you learned about our services and your expectations for the future. This information helps us better understand our client and demographic base. We may also monitor website traffic by analyzing IP addresses to address website and server issues. Although your IP address could provide more precise information, we do not utilize this data.

Purpose of Information Collection

The information we collect is utilized to customize our website for users and customers, enhancing their experience and enabling more effective communication by providing a clearer understanding of their interests. Additionally, the information aids us in fulfilling our contractual obligations to users and customers.

The email address you provide may be used to send information, respond to inquiries, and address other requests or questions.

Cookies

Cookies are small files that a website or its service providers transfer to your computer’s hard drive through your web browser (if permitted). These files enable the website or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and user interaction, thereby enhancing future site experiences and tools. We also employ third-party service providers to assist in understanding our site visitors. These providers are only authorized to use the information collected on our behalf to help us conduct and improve our business.

Data Protection

We safeguard your data by implementing security measures to ensure the protection of your personal information when you visit our website. All collected data is stored and encrypted to maintain its integrity and confidentiality.

Data Disclosure

We do not sell, trade, or transfer your personal information to outside parties. We do engage trusted third parties who assist us in operating our website, conducting business, and/or servicing you. These third parties are contractually obligated to keep this information secure and confidential. Additionally, we may disclose your information to comply with legal requirements, enforce our site policies, or protect our rights, property, or safety, as well as those of others.

Data Retention

When you contact us, whether through questions, complaints, feedback forms, questionnaires, or receive correspondence such as offers and publications, we retain this information to process your request and respond to your query. We may also retain this data for historical records to support internal and external reporting.

Consent

By viewing or using our website, you consent to our online privacy policy.

Changes

This privacy policy may be updated periodically to reflect changes in legislation and/or regulations, as well as alterations in our practices. We may also amend the privacy policy for reasons not specified herein. While we are not obligated to inform you of any changes, we may do so if we deem it necessary for user awareness. Please be advised that your personal information may be transferred to other jurisdictions. You have the right to access, amend, or delete the personal information we hold about you. Should you have any concerns or wish to discuss any aspect of your personal information, please contact us using the details provided below.

Contact Information

If you have any queries, comments, or feedback regarding this privacy policy, please email us at: contact@qalash.com. We will try to respond to inquiries within ten business days. A business day refers to any day that is not a weekend or a bank holiday in Gibraltar.